Friends and Relatives of the Institutionalized Aged (FRIA)

From Senior Planet Resource Exchange

Contents 1 Overview 2 Services 3 Areas Served 4 Contact Information

[edit] Overview

Friends and Relatives of Institutionalized Aged (FRIA)'s Mission is to improve the quality of long-term care in New York, with a special focus on nursing home residents, and assure that all seniors receive prompt, high quality and compassionate care. FRIA accomplishes this by helping friends and relatives become more informed and effective caregivers for the needs of their loved ones.

[edit] Services

FRIA PROGRAMS
Free Telephone Helpline (212) 732-4455

• Helpline calls in English and Spanish
  
• Advice about long-term care options and financing, nursing home avaluation, selection and admission
  
• Training in advocacy skills and recognizing care problems
  
• Intervention with facilities and Department of Health
  

Caregiver Advocacy Program

• FRIA Empowers and assist seniors and caregivers to resolve individual problems regarding quality of care, abuse/neglect, residents rights and caregiver rights arising from long term care services
  
• FRIA intervenes with facilities and government, where appropriate
  

Family & Friends Councils

• Supoports family organizations at nursing homes
  
• Recruits and trains leaders
  
• Supplies educational materials
  
• Convenes leaders' coalition meetings
  

Additional Services

• Consumer Education
  
• Public Policy Advocacy
  
• Special Projects
  

[edit] Areas Served

• New York State (USA)

[edit] Contact Information

FRIA
18 John Street - Suite 905
New York, New York 10038

Phone: (212) 732-5667

FREE TELEPHONE HELPLINE (212) 732-4455 Tue.-Fri 10:00a.m.-5:00p.m.

Fax: (212) 732-6945

Email Address:www.fria.org
(Source/Information) (*IH)

Website for FRIA