PC vs. Apple


Seniors often ask me for advice when they're buying a computer for the first time, and one of the most common questions is, “Apple or PC?”  Apple makes the popular iMac and Macbook computers that are favored by graphic designers and younger users.  “PC” refers to the wide range of computers that run the Windows operating system, including those sold by Dell, HP, and Sony.

For years, I’ve steered most seniors users toward PCs  since the computers run the basic internet browser software very well, and this is the most common application needed by older users.  In addition, PCs are significantly cheaper, are the most common machines used in the workplace (this helps seniors stay relevant if they are planning to keep working), and are still much more widely used than Apple machines.  This means that when an older user needs technical assistance, they’re more likely to find help from a relative or friend that uses a PC.  Conversely, I’ve recommended Apple to older adults who have more money to spend, care about the more attractive form factor of the Apples, and have a friend or family member who is also an Apple user who will help them when they get stuck.

These days, I wonder if the recently released Apple iPad might not be starting to change the equation.  The popular tablet computer is lower priced than other Apple computers ($499), is simpler to use than most PCs, and benefits from Apple’s excellent customer service.  At the same time, it’s not as versatile as a PC and isn’t a great tool for office applications.  Personally, I’m a committed PC user.  I tried a Mac for about 18 months and finally gave up and back to the PCs.  I use Microsoft software products for about 95 percent of my computing, and they just don’t work very well on the Mac. 

I would be very interested to hear from older adults who have tried Apple computers, especially the iPad.  What do you think?  Are these good machines for older users?  What are some of the advantages and trade-offs?